1. Terms and Conditions

Last Updated: 05/01/2025

Welcome to Milele Memories! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully.

  1. Use of the Website
  • You must be at least 18 years old or have parental consent to use our services.
  • You agree not to use the website for any unlawful activities.
  • We reserve the right to suspend or terminate accounts that violate these terms.
  1. User Accounts
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Any activity under your account is your responsibility.
  • We may suspend or terminate accounts found engaging in fraudulent activities.
  1. Payments and Subscriptions
  • All payments are processed securely.
  • Subscription plans are subject to changes, and users will be notified in advance.
  1. Intellectual Property
  • All content on this website, including images, text, and design, is owned by [Your Website Name] and protected by copyright laws.
  • Users may not copy, modify, or distribute our content without written permission.
  1. Limitation of Liability
  • We are not liable for any losses or damages arising from the use of our website.
  • Our website may contain third-party links, and we are not responsible for their content.
  1. Changes to Terms
  • We reserve the right to update these terms at any time.
  • Continued use of the website constitutes acceptance of the new terms.

For any questions, contact us at milelememories@gmail.com.

  1. Privacy Policy

Last Updated: 05/01/2025

At Milele Memories, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your information.

  1. Information We Collect
  • Personal information (name, email, phone number) when you register.
  • Payment details for subscriptions (processed securely via third-party payment providers).
  • Browsing data through cookies for analytics purposes.
  1. How We Use Your Information
  • To provide and improve our services.
  • To communicate with you about updates and promotions.
  • To comply with legal requirements.
  1. Data Security
  • We use encryption and secure servers to protect your data.
  • We do not share your personal information with third parties except for essential service providers.
  1. Your Rights
  • You can request access, correction, or deletion of your personal data.
  • You can opt out of marketing emails at any time.

For more details, contact us at milelememories@gmail.com.

  1. Refund Policy

Last Updated: 05/01/2025

We strive to ensure customer satisfaction. Below are the conditions under which refunds may be granted.

  1. Eligibility for Refunds
  • Refund requests must be made within 5 days of purchase.
  • Refunds are only applicable for certain plans or purchases.
  • If you have used significant features of the service, a partial refund may be granted at our discretion.
  1. How to Request a Refund
  • Contact us at milelememories@gmail.com with your order details.
  • Refunds will be processed within 5 days to your original payment method.
  1. Non-Refundable Items
  • Digital services already consumed.
  • Custom or personalized services.

For further inquiries, reach out to our support team at milelememories@gmail.com.

  1. Contact Information

For any inquiries, please reach out to us using the details below:

Address: Kigali, Rwanda
Phone: +250 795 603 701
️Email: milelememories@gmail.com
Website: https://www.milelememories.com/

You can also use our contact form on the website for support requests.